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FAQs
Here you will find the answers to all the Frequently Asked Questions that our support team receive.
Professional
In-Building
Reports
Databases
- Does Ranplan Device DB include OpenRAN devices?
- Can I create devices in Ranplan?
- Could you please help to explain your definitions of all parameters and clarify whether thickness is included in the unit?
- Is it possible to have the list of all devices available in Ranplan?
- I do not seem to have a complete components database, is there some data missing?
- How can I access private devices?
- Does Ranplan Device Database includes digital DAS solutions?
- How can I access the device hub?
- Where can I find the latest updated devices?
Licensing
- Where can I find my license information?
- If the maximum number of machines has been reached when using Ranplan's floating license, is it possible to change one machine (or more) with a new one(s)?
- When using a floating license key how do I check this back into the license pool?
- How can I view who is using my license key?
- How can I access the Global License Server (GLS) end user portal?
- Is there any limitation on the number of machine change requests?
- Where/how can I access the download package for the latest versions of Ranplan?
- What types of license are issued by Ranplan and what are the differences between these?
Importing
Propagation Engine
- How accurate is the default propagation model used in Ranplan?
- Does Ranplan support "Path Loss Exponent-Based" quick predictions?
- How do I run model tuning/calibration even when measurement data is present in the project?
- Does Ranplan support Empirical Propagation Models for Indoor and Outdoor?
- What types of propagation models are used in the Ranplan product range?
Outdoor Module
Ranplan Collaboration Hub
Measurement Module
Smart Extract (CAD Import)
General
- Given the 3D rendering capabilities of Ranplan Professional, does this have an impact upon the hardware requirements for example, is a dedicated graphics card required to run the software?
- Is there an easier way to switch between the ‘select’ and ‘hand’ tools manually?
- I want to modify the style of the cables in my system design so they are right-angled, is this possible?
- When drawing the building design is it possible to snap walls being drawn to right-angles to speed and neaten up the process?
- My trunking diagram (Network system design) is totally unorganised, is this a bug?
- When transferring project files between different locations (machines) which files do I need to send from the project file folder?
- I am finding it difficult to navigate around the software and am finding I continually need to switch between the "select" and "hand" tools manually, is there any easier way to do this?
House Keeping
- Ranplan is running very slowly and I am seeing a lot of warning messages regarding temporary files, especially when importing CAD files and background images.
- I cannot open a project file from a colleague because the Ranplan is prompting me that I am missing components from the device database, how can I open this project?
Optimization
- Does Ranplan offer the possibility to do an Automatic Design in an Intelligent way?
- What is the difference between the Intelligent Antenna Optimizer (IAO) and Intelligent Cell Optimizer (ICO)?
- When using the Intelligent Cell Optimiser (ICO) and Intelligent Antenna Optimiser (IAO) what are the practical applications of and differences between optimising based on candidate site and candidate
- What type of algorithm is used in the optimization modules and what does that mean for me as a user?
Wireless Network Simulator (WNS)
Tunnel Modelling
- Can the interior structure of the tunnel be modelled?
- How can I access the tunnel modelling tool?
- When running predictions inside a tunnel what type of prediction model is used?
- Are there any limitations on the maximum size of the section of tunnel which can be modelled inside Ranplan?
- Can tunnels be modelled inside Ranplan?
- What is the typical workflow when modelling a tunnel inside Ranplan and what are the required inputs?
- Can a tunnel be modelled with a train inside it?