Knowledge Hub

Back to home

Knowledge Hub

FAQs

FAQs

Here you will find the answers to all the Frequently Asked Questions that our support team receive.

What types of performance prediction (prediction plots) can be generated by Ranplan products?

Professional

Can I change the cable height the building elements in Ranplan Professional?

In-Building

Can I do create predictions for the Uplink Radio Parameters within Ranplan In-Building?

Reports

Are Ranplan Solutions able to provide me with Project Budget Report while I am making my project design?

Can I create custom report templates within Ranplan Products and if so how?

Databases

Does Ranplan Device DB include OpenRAN devices?

Can I create devices in Ranplan?

Could you please help to explain your definitions of all parameters and clarify whether thickness is included in the unit?

Is it possible to have the list of all devices available in Ranplan?

I do not seem to have a complete components database, is there some data missing?

How can I access private devices?

Does Ranplan Device Database includes digital DAS solutions?

Where can I find the latest updated devices?

How can I access the device hub?

See more

Licensing

Where can I find my license information?

How can I access the Global License Server (GLS) end user portal?

Is there any limitation on the number of machine change requests?

If the maximum number of machines has been reached when using Ranplan's floating license, is it possible to change one machine (or more) with a new one(s)?

When using a floating license key how do I check this back into the license pool?

What types of license are issued by Ranplan and what are the differences between these?

How can I view who is using my license key?

Where/how can I access the download package for the latest versions of Ranplan?

See more

Importing

Can Ranplan export and import in GIS format?

Propagation Engine

How accurate is the default propagation model used in Ranplan?

Does Ranplan support "Path Loss Exponent-Based" quick predictions?

What types of propagation models are used in the Ranplan product range?

Does Ranplan support Empirical Propagation Models for Indoor and Outdoor?

How do I run model tuning/calibration even when measurement data is present in the project?

See more

Outdoor Module

What format(s) of GIS data are currently supported by the Outdoor Module in Ranplan Professional?

Where can GIS data be obtained from?

Can I quickly create the outdoor macro cells in the Outdoor Layout?

Ranplan Collaboration Hub

Does Ranplan Collaboration Hub support HTTPS?

Can Ranplan Collaboration Hub be hosted on a Citrix platform and if so which product and version number is supported?

For customer hosted or in-premise versions of Ranplan Collaboration Hub what are the system requirements?

Measurement Module

What is measurement data used for in the Ranplan product range?

Which measurement tools are formally supported in the Ranplan product range?

Smart Extract (CAD Import)

How does "CAD Import" in Ranplan differ from the current functionality offered by ibwave?

What file formats are supported by the Smart Extract Tool?

Can the Smart Extract Tool be used to import BIM files in to Ranplan Professional?

General

My trunking diagram (Network system design) is totally unorganised, is this a bug?

I want to modify the style of the cables in my system design so they are right-angled, is this possible?

When transferring project files between different locations (machines) which files do I need to send from the project file folder?

I am finding it difficult to navigate around the software and am finding I continually need to switch between the "select" and "hand" tools manually, is there any easier way to do this?

When drawing the building design is it possible to snap walls being drawn to right-angles to speed and neaten up the process?

Given the 3D rendering capabilities of Ranplan Professional, does this have an impact upon the hardware requirements for example, is a dedicated graphics card required to run the software?

Is there an easier way to switch between the ‘select’ and ‘hand’ tools manually?

See more

House Keeping

Ranplan is running very slowly and I am seeing a lot of warning messages regarding temporary files, especially when importing CAD files and background images.

I cannot open a project file from a colleague because the Ranplan is prompting me that I am missing components from the device database, how can I open this project?

Optimization

Does Ranplan offer the possibility to do an Automatic Design in an Intelligent way?

What is the difference between the Intelligent Antenna Optimizer (IAO) and Intelligent Cell Optimizer (ICO)?

When using the Intelligent Cell Optimiser (ICO) and Intelligent Antenna Optimiser (IAO) what are the practical applications of and differences between optimising based on candidate site and candidate

What type of algorithm is used in the optimization modules and what does that mean for me as a user?

Wireless Network Simulator (WNS)

Can I configure the PDDCH Symbols (1-3) in the cell template?

What is a traffic map and how is it used by the WNS?

What is a Monte Carlo simulation and why is it important to the WNS?

What are user profiles and what are their significance to the WNS?

Tunnel Modelling

Can the interior structure of the tunnel be modelled?

How can I access the tunnel modelling tool?

When running predictions inside a tunnel what type of prediction model is used?

Are there any limitations on the maximum size of the section of tunnel which can be modelled inside Ranplan?

Can tunnels be modelled inside Ranplan?

Can a tunnel be modelled with a train inside it?

What is the typical workflow when modelling a tunnel inside Ranplan and what are the required inputs?

See more