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Accessing the Knowledge Hub & Customer Portal

The Ranplan Knowledge Hub and Customer Portal are accessible to customers with an active AMS subscription.

What is the Ranplan Knowledge Hub?
The Ranplan Knowledge Hub is a comprehensive resource offering documentation, tutorials, and best practices to support efficient and reliable network design using Ranplan’s software.

What is the Ranplan Customer Portal?
The Ranplan Customer Portal is a secure online platform where you can view your support tickets, track their status, and communicate directly with the Ranplan support team.

Steps to Request Access
Gaining access to the Ranplan Knowledge Hub and Customer Portal is a straightforward process. Follow these steps:

  1. Visit our Request Access page.
  2. Fill out the form with your details.
  3. A Ranplan representative will review your request and grant access to the Knowledge Hub if your company has an active AMS subscription.